Refund Policy

Simple rules for refunds and cancellations, so the only surprise in your khata is a good month.

01Try before you pay

Every plan begins with 30 days free, so you can keep your real books in the service before paying anything. No charge is made during the trial.

02First 14 days of a paid plan

If you are not satisfied, you can ask for a full refund within 14 days of your first payment for a plan. The refund is made to the original payment method.

03After 14 days

Yearly plans are not refunded after the first 14 days. Your plan stays active until the end of the paid year, and you can export your data at any time.

04Upgrades and downgrades

When you upgrade, you pay only the difference for the remaining part of the year.
When you downgrade, the lower price applies from your next renewal. No partial refund is made for the current year.

05Renewals

If a renewal is charged and you did not intend to continue, ask within 7 days of the renewal date and we will refund it in full, provided the account has not been used after renewal.

06Duplicate or incorrect charges

Any duplicate or incorrect charge is refunded in full as soon as it is confirmed.

07How to request

Write to us through the Connect with Sales page, choose "Something else", and include your business name and the email used at signup. Approved refunds are processed within 7 working days.